Privacy Policy

Effective Date: 12/2/2020

ThePiedPiper.biz (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, https://thepiedpiper.biz.

Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Information you provide directly, such as your name, email address, phone number, or other contact details when you submit forms or contact us.
• Non-Personal Information: Automatically collected data, such as browser type, IP address, and website usage statistics, to improve your experience and site functionality.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide requested services.
• Improve website functionality and user experience.
• Send updates or relevant information regarding our services (only if you opt-in).

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Data Sharing

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes

We do not share, rent, or sell mobile opt-in data or any personal information with third parties. All customer data is stored securely and used solely for the purposes specified at the time of collection.

Opt-In Confirmation

When users opt into our SMS campaigns, confirmation messages will include:

• The brand name (“ThePiedPiper.biz”).
• Instructions to access HELP for customer support.
• Clear opt-out instructions.
• Details regarding message frequency (e.g., “You will receive [X] messages per month”).
• Disclosures about any applicable message and data rates that may apply.

Opt-Out Process

• Opt-out messages will:
• Include the brand name.
• Confirm that no further messages will be sent after the user opts out.

HELP Communication

HELP messages sent as part of our SMS campaigns will:

• Include the brand name.
• Provide clear support contact information, such as an email address, phone number, or support website, for user inquiries or assistance.

TCR Registration and Compliance

• All SMS campaigns are registered with the Campaign Registry (TCR) to ensure compliance with carrier regulations. We assign proper numbers to campaigns and adhere to guidelines as described by RingCentral’s TCR registration process.
• Campaigns are designed to be fully compliant with applicable laws and regulations, including clear disclosures and transparency for users regarding how their information will be used.

SMS Terms & Conditions

1 - SMS Consent Communication:

‍The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2 - Types of SMS Communications:
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‍If you have consented to receive text messages from The Pied Piper, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

3 - Message Frequency:
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Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4 - Potential Fees for SMS Messaging:
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‍Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
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‍You may opt-in to receive SMS messages from The Pied Piper in the following ways:

• By submitting an online form

6- Opt-Out Method:
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‍You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
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‍If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us HERE.

Additional Options:
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‍If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:
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‍Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving communications from us by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to ThePiedPiper.biz. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.

Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone: 918-689-3000

By using our website, you consent to the terms outlined in this Privacy Policy.

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