Pied Piper Service Technician - Job Description

Travel to current customer accounts. Be able to learn, become proficient and perform visual pest or turf inspections and treatments when necessary.

Possess a valid driver's license with a driving record that meets company criteria. Have a personal vehicle to drive to work. High school education level or higher.

• Must be able to travel throughout the regional territory.
• Help assess pest and/or turf problems and need for treatment.
• Read, write legibly, and comprehend pesticide, herbicide, and fertilizer labels and training materials printed in English.
• Operate a motor vehicle according to company policy.
• Enter and exit structures and crawl spaces; climb over and on top of structures; ascend and descend stairs and ladders.
• Use OSHA mandated personal protective equipment.
• Visually inspect for lawn weeds, structural pest, pest harborage, and pest entries, etc.
• Use application and inspection equipment; small hand tools and small power tools. Be able to pull treatment hoses on turf throughout the day.
• Tolerate a variety of environmental conditions, including seasonal weather, elevated temperatures, damp and/or dusty locations.
• Be able to lift 50lbs.

• Understand the value of our reputation.
• Consistently exhibit professionalism to our customers and team.
• 100% Reliable to our customers and team.
• Willingness to learn and grow.
• Hunger for achievement.

• Communicating and reselling the value of our service is critical. You will be responsible for building and maintaining good customer relations and fostering long-term relationships with our customers. Good relations include dealing with our customers in a courteous manner at all times, leaving their premises and furnishings as clean as when you found them. You will actively participate in group meetings to develop new and better ways to meet and exceed our customers' needs. This includes teamwork and communicating customer requirements to the group for future service consideration.
• Maintain your vehicle and equipment in a state of cleanliness and good working order for you, as well as providing an appropriate appearance for our customers.
• Responsible for timely and proper completion of the customers' reports.
• With the assistance of our Customer Support Representatives (CSR), you are responsible for scheduling of appointments in your assigned area.
• Responsible for attaining level of productivity based on level of training, experience, and type of accounts serviced.
• Willing to learn and/or keep up to date on the Enterprise Information System (EIS) which includes current or future use of hand-held computers for recording customer information and status.
• Ability to make correct judgment calls on application techniques while on the job.
• Be aware of conditions and surroundings and be able to identify problematic issues contributing to pest or weed infestations.
• We are proudly an Equal Opportunity Employer!
• EOE AA M/F/Vet/Disability